GB/T 28227.5-2011Guidelines for the implementation of the quality management system of cultural service -- Part 5: Audio-video products and electronic publications reproductions (English PDF)
文化服务质量管理体系实施指南 第5部分:音像及电子出版物复制
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Issued by
Standardization Administration of China
Level / Type
National · Recommended
Issue date
December 30, 2011
Implementation date
May 1, 2012
Scope
GB/T 28227.5-2011 is the English-translated version of 文化服务质量管理体系实施指南 第5部分:音像及电子出版物复制.
GB/T 28227.5-2011 — This section GB/T 28227 gives guidance on audiovisual and electronic publications replication organization and implementation of quality management system, the quality of its provision the total volume of documentation requirements and management system requirements, management responsibility, resource management, service implementation, and measurement, analysis and improvement.
This section applies to replicate the organization of audiovisual and electronic publications.
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Document preview — GB/T 28227.5-2011
National Standard of the People's Republic of China
- ICS
- 03.080.01
- Classification
- A 12
Issued by: Standardization Administration of China
Contents
- Introduction
- 1 Scope
- 2 Normative references
- 3 Terms and definitions
- 4 Quality Management System
- 5 Management responsibility
- 6 Resource Management
- Realization services 7
- 8 Measurement, analysis and improvement
- Reference
Foreword
GB/T 28227 "Cultural Service Quality Management System Implementation Guide" is divided into seven parts.
--- Part 1. General;
--- Part 2. Indoor Museums;
--- Part 3. Outdoor museum;
--- Part 4. audio and video products sales and leasing;
--- Part 5. audiovisual and electronic publications replication;
--- Part 6. Cinema;
--- Part 7. theater.
This section GB/T Part of 528,227.
This part of the service by the National Standardization Technical Committee (SAC/TC264) centralized.
This section drafted by. China National Institute of Standardization, China Social Cultural Development Foundation, the Association for Quality Assurance Center, China Certification and Accreditation can Association, China National Accreditation Center, Quality Mark Certification Group Co., Ltd, China Export Commodities Packaging Research Institute.
1 Scope
This section GB/T 28227 gives guidance on audiovisual and electronic publications replication organization and implementation of quality management system, the quality of its provision the total volume of documentation requirements and management system requirements, management responsibility, resource management, service implementation, and measurement, analysis and improvement.
This section applies to replicate the organization of audiovisual and electronic publications.
2 Normative references
The following documents for the application of this document is essential. For dated references, only the dated version suitable for use herein Member. For undated references, the latest edition (including any amendments) applies to this document.
GB/T 19000 Quality management systems - Fundamentals and vocabulary (ISO 9000:2005, IDT) GB/T 19001 quality management system requirements (ISO 9001:2008, IDT) GB/T 28227.1 Culture Service Quality Management System Implementation Guide - Part 1. General GB/T 28227.4 Culture Service Quality Management System Implementation Guide Part 4. audio and video products sales and leasing
3 Terms and Definitions
GB/T 19000, GB/T 28227.1, GB/T 28227.4 well established in the following terms and definitions apply to this section.
Electronic publications in numeric code way graphics, audio and video editing and other information stored on fixed after the logistics aspect of magnetic, optical, electronic and other media, by scoring Computers or devices with similar functions to read use to express ideas, dissemination of information, universal access to knowledge, and accumulated rich cultural life, and Volkswagen may reproduce and distribute media.
Copy duplication
Made with the master version of the sub-process.
4 Quality Management System
4.1 General requirements
Audiovisual and electronic publications in the press copy organizational GB/T 19001 establish service quality management system should be shaped in accordance with the provisions of this section Documented, implemented and maintained, and continually improve its effectiveness. include.
a) determining audiovisual and electronic publications copy management system and their application throughout the organization required;
b) determine the sequence and interaction of these processes, and to determine the service process;
c) determine criteria and methods needed to ensure that the operation and control of these processes are effective;
d) ensure the availability of the necessary resources and information to support the operation of these processes and its monitoring and measurement;
......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 12 pages — is available in the English PDF.
Referenced standards
Normative references
- GB/T 19000Quality management systems -- Fundamentals and vocabulary
- GB/T 19001Quality management systems -- Requirements
- GB/T 28227.1Guidelines for the implementation of quality management system of cultural service - Part 1: General
- GB/T 28227.4Guidelines for the implementation of the quality management system of cultural service -- Part 4: Sales and leasing of audio-video products
ISO 9000 · ISO 9001
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Related Standards
GB/T 19000-2016 — Quality management systems -- Fundamentals and vocabulary
GB/T 19001-2016 — Quality management systems -- Requirements
GB/T 28227.1-2011 — Guidelines for the implementation of quality management system of cultural service - Part 1: General
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