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GA 1277.10-2023Security management requirements for Internet interactive service - Part 10: Online ride-hailing service (English PDF)

互联网交互式服务安全管理要求 第10部分:互联网约车服务

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Issued by

Ministry of Public Security

Level / Type

National · Mandatory

Issue date

February 8, 2023

Implementation date

May 1, 2023

Scope

GA 1277.10-2023 is the English-translated version of 互联网交互式服务安全管理要求 第10部分:互联网约车服务.

GA 1277.10-2023 — This document stipulates the safety management requirements for Internet ride-hailing services. This document is applicable to Internet interactive service providers' implementation of Internet ride-hailing service security protection management systems and security protection technologies. measure.

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Document preview — GA 1277.10-2023

National Standard of the People's Republic of China

ICS
35.040
Classification
A 90

Issued by: Ministry of Public Security

Contents

  • Preface
  • Introduction
  • 1 Scope
  • 2 Normative reference documents
  • 3 Terms and Definitions
  • 4 Safety Management System
  • 5 Organizational Structure
  • 6 Personnel safety management
  • 7 Access control management
  • 7.1 Basic requirements
  • 7.2 Secure login procedures
  • 8 Safety technical measures
  • 8.1 Network and system operation security
  • 8.2 Data security and backup
  • 8.3 Security Audit
  • 9 Internet ride-hailing service safety
  • 9.1 Basic requirements
  • 9.2 User Management
  • 9.3 Security Protection
  • 9.4 Handling illegal and criminal clues
  • 10 Personal information protection
  • 11 Complaints
  • 12 Subcontracting Services
  • 13 Security incident management

Foreword

This document complies with the provisions of GB/T 1.1-2020 "Standardization Work Guidelines Part 1: Structure and Drafting Rules of Standardization Documents" Drafting.

This document is Part 10 of GA 1277 "Security Management Requirements for Internet Interactive Services". GA 1277 has released the following part.

---Part 1: Basic requirements;

---Part 2: Microblog service;

---Part 3: Audio and video chat room services;

---Part 4: Instant messaging services;

---Part 5: Forum Services;

---Part 6: Mobile application software distribution services;

---Part 7: Cloud Services;

---Part 8: E-commerce services;

---Part 9: Search services;

---Part 10: Internet ride-hailing services;

---Part 11: Internet short-term rental information services.

Please note that some content in this document may be subject to patents. The publisher of this document assumes no responsibility for identifying patents.

Introduction

GA 1277 aims to standardize and guide Internet interactive service providers to implement the "Cybersecurity Law of the People's Republic of China" and the "Cybersecurity Law of the People's Republic of China".

According to laws and regulations such as the Data Security Law of the Republic of China and the Personal Information Protection Law of the People's Republic of China, we must improve the security management system and security Technical measures, etc., are planned to be composed of 11 parts.

---Part 1: Basic requirements. The purpose is to specify the basic requirements for the security management of Internet interactive services.

---Part 2: Microblog service. The purpose is to standardize and clarify the security management requirements for microblog services.

---Part 3: Audio and video chat room services. The purpose is to standardize and clarify the security management requirements for audio and video chat room services.

---Part 4: Instant messaging services. The purpose is to standardize and clarify the security management requirements for instant messaging services.

---Part 5: Forum Services. The purpose is to standardize and clarify the security management requirements for forum services.

---Part 6: Mobile application software distribution services. The purpose is to standardize and clarify the security management of mobile application software distribution services Require.

---Part 7: Cloud Services. The purpose is to standardize and clarify cloud computing platform service security management requirements.

---Part 8: E-commerce services. The purpose is to standardize and clarify the security management requirements for e-commerce services.

---Part 9: Search Services. The purpose is to standardize and clarify search service security management requirements.

---Part 10: Internet ride-hailing services. The purpose is to standardize and clarify the safety management requirements for Internet ride-hailing services.

---Part 11: Internet short-term rental information services. The purpose is to standardize and clarify the security management of Internet short-term rental information services Require.

In order to strengthen the safety management of Internet car-hailing and strengthen the implementation of safety subject responsibilities of Internet car-hailing Internet service providers, this document combines the Internet Characteristics of ride-hailing services, and specific requirements for implementing safety protection management systems and safety protection technical measures.

Internet interactive service security management requirements Part 10: Internet ride-hailing services

1 Scope

This document stipulates the safety management requirements for Internet ride-hailing services.

This document is applicable to Internet interactive service providers' implementation of Internet ride-hailing service security protection management systems and security protection technologies.

measure.

2 Normative reference documents

The contents of the following documents constitute essential provisions of this document through normative references in the text. Among them, the dated quotations for undated referenced documents, only the version corresponding to that date applies to this document; for undated referenced documents, the latest version (including all amendments) applies to this document.

GA 1277.1-2020 Internet interactive service security management requirements Part 1: Basic requirements

3 Terms and definitions

The terms and definitions defined in GA 1277.1-2020 and the following apply to this document.

Build a service platform through Internet technology, integrate supply and demand information of vehicles, drivers, passengers, etc. in accordance with legal regulations and platform rules, and provide Business activities for booking taxi services.

An enterprise legal person that builds a network service platform and provides online ride-hailing operation services.

Online ride-hailing car Vehicles used for online car-hailing operations, including online taxi reservations, online car rentals, online car rentals, online car-sharing and other services through the Internet A vehicle for the driver's use.

onlineride-hailingcarowner the online car-hailing owner or the rights holder authorized by the owner.

Online ride-hailing user User groups using online ride-hailing services.

Note. Including drivers, passengers, etc.

Take order

It is a process of accepting orders through the Internet and completing online car-hailing transactions.

Note. Including online orders, telephone orders, etc.

......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 7 pages — is available in the English PDF.

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