YC/T 620-2024Specification of tobacco retailer satisfaction survy (English PDF)
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Issued by
State Tobacco Monopoly Administration
Level / Type
National · Recommended
Issue date
September 3, 2024
Implementation date
December 1, 2024
Scope
YC/T 620-2024 (Specification of tobacco retailer satisfaction survy) is available as an English-translated PDF.
YC/T 620-2024 — This document specifies the overall requirements, survey organization requirements, survey plan and questionnaire design for tobacco retail customer satisfaction surveys. and requirements, sampling design and data collection requirements, survey execution and data processing requirements, data analysis methods and requirements, survey reports and results Use requirements.
This document applies to tobacco retail customer satisfaction surveys organized or conducted by tobacco commercial enterprises.
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Document preview — YC/T 620-2024
National Standard of the People's Republic of China
- ICS
- 65.160
- Classification
- X 85
Issued by: State Tobacco Monopoly Administration
Contents
- Document data1
Document data
International classification (ICS): 65.160.
Chinese classification (CCS): X85.
Estimated length of the Chinese original: 17,180 words.
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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 11 pages — is available in the English PDF.
Referenced standards
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Related Standards
GB/T 19038-2009 — Guide to model and methods of customer satisfaction measurement
GB/T 26316-2023 — Market, opinion and social research, including insights and data analytics - Vocabulary and service requirements
YC/T 1-2026 — Tobacco machinery-Product model compilation rules and naming methods
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YC/T 620-2024
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