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SB/T 10990-2013Specification of after-sales service for furniture (English PDF)

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Issued by

Ministry of Commerce of the People's Republic of China

Level / Type

National · Recommended

Issue date

April 16, 2013

Implementation date

November 1, 2013

Scope

SB/T 10990-2013 (Specification of after-sales service for furniture) is available as an English-translated PDF.

SB/T 10990-2013 — This standard specifies the basic requirements for the organization and personnel of after-sales service of furniture products, furniture delivery, after-sales maintenance, consultation, regular return visits, etc. Service specifications and requirements as well as service quality supervision and complaint requirements. This standard applies to the after-sales service of furniture products.

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Document preview — SB/T 10990-2013

National Standard of the People's Republic of China

ICS: 03.080.30
Classification: A 10

Issued by: Ministry of Commerce of the People's Republic of China

What this standard covers1
Document data2
Standards quoted by this document3

What this standard covers

This standard specifies the basic requirements for institutions and personnel service of furniture products, furniture delivery, after-sales maintenance, consulting, regular visits and other services specifications and requirements as well as quality of s

Document data

International classification (ICS): 03.080.30.

Chinese classification (CCS): A10.

Estimated length of the Chinese original: 8,884 words.

Standards quoted by this document

GB 5296.6

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 6 pages — is available in the English PDF.

Referenced standards

Normative references

GB 5296.6

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