RB/T 081-2022Country House Service Certification Requirements (English PDF)

Foreword

This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for Standardization Work Part 1: Structure and Drafting Rules for Standardization Documents" drafting.

Please note that some contents of this document may refer to patents. The issuing agency of this document assumes no responsibility for identifying patents.

Introduction

This document is based on GB/T 39000-2020 "Rural B&B Service Quality Specifications" and provides service requirements from the perspective of certification.

The purpose of defining the summation and management requirements is to provide the certification body with the certification criteria and methods for rural homestay services, and to improve the level of homestay service through certification.

To promote the healthy and orderly development of the homestay industry.

Country House Services Certification Requirements

1 Scope

This document specifies the service requirements, management requirements and service certification and evaluation requirements for country houses.

This document is applicable to certification bodies implementing country house service certification activities.

2 Normative references

The contents of the following documents constitute the essential provisions of this document through normative references in the text. Among them, dated references for documents, only the version corresponding to the date is applicable to this document; for undated reference documents, the latest version (including all amendments) is applicable to this document.

GB 5749 Hygienic Standards for Drinking Water GB/T 10001.1 Graphic symbols for public information - Part 1: General symbols GB 14934 National Food Safety Standard Disinfection Table (Drink) Utensils GB/Z 19579 Guidelines for the Implementation of Performance Excellence Evaluation Criteria GB/T 27207 Conformity Assessment Service Certification Mode Selection and Application Guidelines GB/T 27400 General rules for conformity assessment service certification technology GB 50325 Indoor Environmental Pollution Control Standards for Civil Construction Engineering

3 Terms and Definitions

GB/T 27207, GB/T 27400 and the following terms and definitions apply to this document.

Country House ruralhomestayinn Located in the countryside, using the village (resident) residents' own houses, village collective houses or other facilities, the owner of the homestay participates in the reception, which is convenient for the guests to experience the local it is a small accommodation-based service establishment with a beautiful environment, characteristic culture and production and lifestyle.

[Source. GB/T 39000-2020, 3.1, with modifications] 3.2 the service provided by the country house meets the service needs of customers such as accommodation, catering, local beautiful environment, characteristic culture and production and lifestyle experience.

process of seeking.

[Source. GB/T 39000-2020, 3.2] 3.4 cultural theme in terms of architectural design, spatial layout, decoration, landscape construction, service content and methods, etc., reflect a certain region, history, nationality or the cultural connotation of local characteristics.