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QB/T 5501.4-2020Green supply chain management of household electric appliances - Part 4: Sales and after-sales service (English PDF)

家用电器绿色供应链管理 第4部分:销售与售后服务

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Issued by

Ministry of Industry and Information Technology

Level / Type

National · Recommended

Issue date

December 9, 2020

Implementation date

April 1, 2021

Scope

QB/T 5501.4-2020 is the English-translated version of 家用电器绿色供应链管理 第4部分:销售与售后服务.

QB/T 5501.4-2020 — This standard specifies the terms and definitions, requirements, management review and continuous improvement of the sales and after-sales service in the green supply chain management of household and similar electrical appliances (hereinafter referred to as "household appliances").

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Document preview — QB/T 5501.4-2020

National Standard of the People's Republic of China

ICS
97.030
Classification
Y 60

Issued by: Ministry of Industry and Information Technology

Contents

  • What this standard covers1
  • Document data2
  • Standards quoted by this document3

What this standard covers

This standard specifies the terms and definitions, requirements, management review and continuous improvement of the sales and after-sales service in the green supply chain management of household and similar electrical appliances (hereinafter referred to as "household appliances"). This standard applies to the sales and after-sales service management in the green supply chain management of household appliances manufacturers, and other products can also be used as a reference.

Document data

International classification (ICS): 97.030.

Chinese classification (CCS): Y60.

Estimated length of the Chinese original: 7,761 words.

Standards quoted by this document

GB/T 22766.1; GB/T 33461; QB/T 4835; QB/T 5501.1-2020

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 5 pages — is available in the English PDF.

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QB/T 5501.4-2020

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