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JR/T 0171-2020Personal financial information protection technical specification (English PDF)

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Issued by

People's Bank of China

Level / Type

National · Recommended

Issue date

February 13, 2020

Implementation date

February 13, 2020

Scope

JR/T 0171-2020 (Personal financial information protection technical specification) is available as an English-translated PDF.

JR/T 0171-2020 — This standard specifies the security protection of personal financial information in all aspects of the life cycle such as collection, transmission, storage, use, deletion, and destruction.

Requirements, from two aspects of security technology and security management, put forward normative requirements for the protection of personal financial information.

This standard applies to financial institutions that provide financial products and services, and provides security assessment agencies for security inspection and assessment work. reference.

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Document preview — JR/T 0171-2020

National Standard of the People's Republic of China

ICS
35.240.40
Classification
A 11

Issued by: People's Bank of China

Contents

  • Foreword
  • Introduction
  • 1 Scope
  • 2 Normative references
  • 3 Terms and definitions
  • 4 Overview of personal financial information
  • 5 Basic Safety Principles
  • 6 Safety technical requirements
  • 7 Safety management requirements
  • Appendix A (informative appendix) Information shielding
  • References

Foreword

This standard was drafted in accordance with the rules given in GB/T 1.1-2009.

This standard was proposed by the People's Bank of China.

This standard is under the jurisdiction of the National Financial Standardization Technical Committee (SAC/TC 180).

Drafting organizations of this standard. Department of Science and Technology of the People's Bank of China, Zhengzhou Central Branch of the People's Bank of China, Beijing UnionPay Gold Card Technology Co., Ltd Bank of China Co., Ltd., China UnionPay Co., Ltd., Net Union Clearing Co., Ltd., Zhejiang Ant Small and Micro Financial Services Group Co., Ltd., Lakala Payment Co., Ltd., China Financial Electronics Corporation, Wuhan Branch of the People's Bank of China, Industrial and Commercial Bank of China Co., Ltd., Agricultural Bank of China Co., Ltd., China Construction Bank Co., Ltd., Ping An Insurance (Group) of China Co., Ltd., Beijing CICC Guosheng Certification Co., Ltd., Beijing Software Product Quality Testing and Inspection Center, CICC Financial Certification Center Co., Ltd., Information Industry Information Security Evaluation Center, Huatai Securities Co., Ltd., People's Insurance Group of China Co., Ltd., Tenpay Payment Section Technology Co., Ltd., China Payment and Clearing Association, China Internet Finance Association, CCB Financial Technology Co., Ltd.

Introduction

Personal financial information refers to personal information in the financial field around account information, identification information, financial transaction information, personal identity information, financial the expansion and refinement of property information, lending information, etc. is an important foundation accumulated by financial institutions in the process of providing financial products and services Data is also an important part of personal privacy. Once personal financial information is leaked, it will not only directly infringe the legal rights of the subject of personal financial information Benefit, affect the normal operation of financial institutions, and may even bring systemic financial risks. In order to strengthen personal financial information security management, Guide all relevant institutions to regulate the handling of personal financial information, protect the legal rights and interests of personal financial information subjects to the greatest extent, and maintain the stability of the financial market.

Prepare this standard.

Technical specifications for personal financial information protection

1 Scope

This standard specifies the security protection of personal financial information in all aspects of the life cycle such as collection, transmission, storage, use, deletion, and destruction.

Requirements, from two aspects of security technology and security management, put forward normative requirements for the protection of personal financial information.

This standard applies to financial institutions that provide financial products and services, and provides security assessment agencies for security inspection and assessment work.

reference.

2 Normative references

The following documents are indispensable for the application of this document. For dated reference documents, only the dated version applies to this document.

For undated references, the latest version (including all amendments) applies to this document.

GB/T 22239-2019 Information Security Technology Network Security Level Protection Basic Requirements GB/T 25069-2010 Information Security Technical Terms GB/T 31186.2-2014 Bank Customer Basic Information Description Specification Part 2: Name GB/T 31186.3-2014 Bank Customer Basic Information Description Specification Part 3: Identification Mark GB/T 35273-2017 Information Security Technology Personal Information Security Specification JR/T 0068-2020 Internet Banking System Information Security General Specification JR/T 0071 Implementation Guidelines for Information Security Level Protection of Information Systems in the Financial Industry JR/T 0092-2019 Mobile Financial Client Application Software Security Management Specification JR/T 0149-2016 China Financial Mobile Payment Tokenization Technical Specification JR/T 0167-2018 Cloud Computing Technology Financial Application Specification Security Technical Requirements

3 Terms and definitions

The following terms and definitions defined in GB/T 25069-2010 and GB/T 35273-2017 apply to this document.

Financial industry institutions Financial institutions in this standard refer to licensed financial institutions supervised and managed by the national financial management department, and those involving personal financial information Relevant institutions for processing.

Personal financial information Personal information obtained, processed and stored by financial institutions through the provision of financial products and services or other channels.

Note 1.Personal financial information in this standard includes account information, identification information, financial transaction information, personal identity information, property information, loan information, and Other information that reflects certain circumstances of specific individuals.

Note 2.Rewrite GB/T 35273-2017, definition 3.1.

Payment sensitive information the payment information involves important information about the privacy and identification of the payment subject.

Note. Payment sensitive information includes but is not limited to bank card track data or chip equivalent information, card verification code, card validity period, bank card password, network payment Personal financial information used for payment authentication, such as payment transaction password.

Personal financial information subject the natural person identified by personal financial information.

Note. Rewrite GB/T 35273-2017, definition 3.3.

Personal financial information controller an organization that has the power to determine the purpose and method of processing personal financial information.

Note. Rewrite GB/T 35273-2017, definition 3.4.

Collect

The act of obtaining control over personal financial information.

Note 1.Collection behaviors include active provision by personal financial information subjects, through interaction with personal financial information subjects or recording of personal financial information subjects' behavior, etc.

Automatic collection, and indirect acquisition of personal financial information through sharing, transfer, and collection of public information.

Note 2.If a financial product or service provider provides tools for personal financial information subjects to use, and the provider does not access personal financial information, it is not Collected in this standard. For example, after the mobile banking client application software obtains the user's fingerprint feature information for local authentication, the fingerprint If the information is not returned to the provider, it does not belong to the collection of user fingerprint information.

Note 3.Rewrite GB/T 35273-2017, definition 3.5.

Public disclosure

The act of publishing information to society or unspecified groups.

[GB/T 35273-2017, definition 3.10] 3.8 Transfer of control the process of transferring control of personal financial information from one controller to another.

Note. Rewrite GB/T 35273-2017, definition 3.11.

Sharing

The personal financial information controller provides personal financial information to other controllers, and both parties have independent control over personal financial information the process of.

Note. Rewrite GB/T 35273-2017, definition 3.12.

3.10

Personal financial information security impact assessment in response to personal financial information processing activities, the degree of legal compliance is checked, and it is judged that it causes damage to the legal rights and interests of personal financial information subjects the various risks and the process of evaluating the effectiveness of various measures used to protect personal financial information subjects.

Note. Rewrite GB/T 35273-2017, definition 3.8.

3.11

Payment account

Bank accounts with financial transaction functions, payment accounts of non-bank payment institutions, and bank card numbers.

Note. Rewrite JR/T 0149-2016, definition 3.1.

3.12

Payment token(Token) as a substitute value for original transaction elements such as payment account number, it is used to complete payment transactions in specific scenarios.

[JR/T 0149-2016, definition 3.2] 3.13 Track data A mandatory or optional data element defined by one magnetic, two magnetic and three magnetic.

Note. Track data can be on the magnetic stripe of the physical card, or it can be contained on an integrated circuit or other media.

[JR/T 0061-2011, definition 3.20] 3.14 Card verification number card verification number; CVN the code to verify the legality of the magnetic stripe information.

[JR/T 0061-2011, definition 8.7] 3.15 Card verification number 2 card verification number 2; CVN2 A code used to verify the legality of a bank card in non-face-to-face transactions such as mail order or telephone order.

[JR/T 0061-2011, definition 8.8] 3.16 One-time-password (OTP), dynamic password A one-time password dynamically generated based on time, events, etc.

[GM/Z 0001-2013, definition 2.15] 3.17 SMS dynamic code SMS code the backend system sends the random number bound to the user's mobile phone in the form of a mobile phone short message, and the user performs identity authentication by replying to the random number.

[JR/T 0088.1-2012, definition 2.44] 3.18 Customer's legal name the legally recognized customer name.

Note 1.The legal name of the customer is generally recorded on the certificate issued to the customer by the national authorized department. The customer in this standard mainly refers to the natural person customer.

Note 2.Rewrite GB/T 31186.2-2014, definition 3.2.

3.19

Legal discriminating ID is issued by the national statutory authority, can uniquely identify the customer and has the legal effect of the logo.

Note 1.The identification mark of certificate is exogenous data. Exogenous data means that the user of the data is not the owner of the data, and the data is being generated, changed, and discarded.

It may not be known to users of the data after termination.

Note 2.The internal credential type identification generated by the users of this standard due to their own business needs shall not be used outside the user, nor shall they have legal effect.

Note 3.Rewrite GB/T 31186.3-2014, definition 3.2.

3.20

Unauthorized reading the owner of the information or the authorized person has not authorized the viewing of the information.

Note 1.Unauthorized viewing may be well-intentioned or malicious; unauthorized viewing unintentionally disclosed by the information processor is an information leakage incident;

Unauthorized viewing intentionally obtained by an attacker through measures that invalidate related security measures is an information theft event.

Note 2.Illegal viewing is an imprecise but not ambiguous term for unauthorized viewing in a specific context.

3.21

Unauthorized altering Changes to the information are not authorized by the owner or authorized person of the information.

Note 1.Unauthorized changes are typically divided into unauthorized additions (that is, adding new content), and unauthorized changes (that is, modifying existing content) or unauthorized deletion (that is, deletion of the original content), or a combination of the three.

Note 2.Unauthorized changes may be well-intentioned or malicious; they are often manifested as information tampering incidents, information counterfeiting incidents, and information loss incidents Wait.

Note 3.Illegal change is an imprecise but unambiguous term for unauthorized changes in a specific context.

3.22

Explicit consent

The subject of personal financial information clarifies the specific processing of his personal financial information through a written statement or proactive affirmative action Authorized behavior.

Note 1.Affirmative actions include the personal financial information subject actively making a statement (electronic or paper form), actively checking, and actively clicking "agree" and "register" "Send", "Call", fill in or provide, etc.

Note 2.Rewrite GB/T 35273-2017, definition 3.6.

3.23

Anonymization

Through the technical processing of personal financial information, the subject of personal financial information cannot be identified, and the processed information cannot be restored the process of.

Note 1.The information obtained after anonymization of personal financial information is not personal financial information.

Note 2.Rewrite GB/T 35273-2017, definition 3.13.

3.24

De-identification

Through the technical processing of personal financial information, it is impossible to identify the subject of personal financial information without using additional information.

process.

Note 1.De-identification is still based on the individual, retaining the granularity of the individual, using pseudonyms, encryption, salted hash functions and other technical means to replace the Identification of personal financial information.

Note 2.Rewrite GB/T 35273-2017, definition 3.14.

3.25

Delete

The act of removing personal financial information from the systems involved in financial products and services, so that it can be kept in a state where it cannot be retrieved or accessed.

Note. Rewrite GB/T 35273-2017, definition 3.9.

4 Overview of personal financial information

4.1 Personal financial information content

Personal financial information includes account information, identification information, financial transaction information, personal identification information, property information, loan information and other information.

It reflects the information of certain personal financial information subjects, specifically as follows.

a) Account information refers to account and account-related information, including but not limited to payment account number, bank card track data (or chip equivalent information), Bank card validity period, securities account, insurance account, opening time, account opening institution, account balance and based on the above information Generated payment mark information, etc.

b) Authentication information refers to information used to verify whether the subject has access or use authority, including but not limited to bank card passwords, prepaid cards Payment password; personal financial information subject login password, account query password, transaction password; card verification code (CVN and CVN2), Dynamic password, SMS verification code, password prompt answer, etc.

c) Financial transaction information refers to various types of information generated by personal financial information subjects during the transaction process, including but not limited to transaction amount, expenditure Payment records, overdraft records, transaction logs, transaction vouchers; securities entrustment, transaction, and position information; insurance policy information and claims information Wait.

d) Personally identifiable information refers to basic personal information, personal biometric information, etc..

Basic personal information includes but is not limited to the client's legal name, gender, nationality,, occupation, marital status, family status Status, income, ID card and passport and other document information, mobile phone number, fixed phone number, e-mail address, work and home address, as well as information such as photos, audio and video collected in the process of providing products and services;

Personal biometric information includes but is not limited to fingerprints, face, iris, ear prints, palm prints, veins, voice prints, eye prints, steps Biometric sample data, feature values and templates such as state and handwriting.

e) Property information refers to the personal financial information subject property information collected or generated by financial institutions in the process of providing financial products and services.

Interests, including but not limited to personal income status, real estate status, vehicle status, tax payment, provident fund deposit Amount, etc.

f) Lending information refers to the information generated by the personal financial information subject's lending business in financial institutions, including but not limited to credit, Issuance, repayment, guarantee status of cards and loans.

g) Other information.

The information formed by processing and analyzing the original data that can reflect certain circumstances of a specific individual, including but not limited to special Determine the consumption intention, payment habits and other derivative information of personal financial information subjects;

Other personal information obtained and stored in the process of providing financial products and services.

4.2 Categories of Personal Financial Information

According to the impact and harm caused by unauthorized viewing or unauthorized modification of information, personal financial information is classified as sensitive the degree is divided into three categories. C3, C2, and C1 from high to low. details as follows.

a) C3 category information is mainly user authentication information. Once such information is viewed without authorization or changed without authorization, it will Cause serious harm to the information security and property security of personal financial information subjects, including but not limited to.

Bank card magnetic track data (or chip equivalent information), card verification code (CVN and CVN2), card validity period, bank card Password, online payment transaction password;

Account (including but not limited to payment account, securities account, insurance account) login password, transaction password, and query password;

Personal biometric information used for user authentication.

b) C2 category information is mainly personal financial information that can identify the identity and financial status of a specific personal financial information subject, and is used for Key information about financial products and services. Once this type of information is viewed or changed without authorization, it will the information security and property security of financial information subjects cause certain harm, including but not limited to.

Payment account number and its equivalent information, such as payment account number, certificate identification and certificate information (ID card, passport, etc.), cellphone number.

Account (including but not limited to payment account, securities account, insurance account) login user name.

User authentication auxiliary information, such as dynamic password, SMS verification code, password prompt answer, dynamic voiceprint password; if used User authentication auxiliary information combined with account numbers can directly complete user authentication, which belongs to C3 category information.

Information that directly reflects the financial status of personal financial information subjects, such as personal property information (including online payment account balance), Loan information.

Key information used for financial products and services, such as transaction information (such as transaction instructions, transaction flow, securities entrustment, insurance Claims) etc.

It is used to fulfill the requirements of knowing your customer (KYC), and according to the requirements of the competent department of the industry for storage and preservation.

Personal financial information subject photos, audio and video and other image information collected in the course of products and services.

Other information that can identify a specific subject, such as home address, etc.

c) C1 category information mainly refers to the internal information assets of the institution, and mainly refers to personal financial information for internal use by financial institutions. The Once such information is subject to unauthorized viewing or unauthorized changes, it may affect the personal financial information subject's information security and A certain impact on property safety, including but not limited to.

Account opening time, account opening institution;

Payment token information generated based on account information;

Other personal financial information not included in the C2 and C3 category information.

Personal financial information subjects actively provide relevant family member information (such as ID card number, mobile phone number, Property information, etc.) should be classified according to C3, C2, C1 sensitivity categories, and targeted protection measures should be implemented.

Two or more types of low-sensitivity information may produce highly sensitive information after being combined, associated and analyzed. same Information may be in different categories in different service scenarios. The category of information should be affected according to the service scenario and the role of the information in it.

Identify and implement targeted protection measures.

4.3 Life Cycle of Personal Financial Information

The life cycle of personal financial information refers to the entire process of collecting, transmitting, storing, using, deleting, and destroying personal financial information.

The process, each link is described as follows.

a) Collection. The process of obtaining and recording various types of personal financial information subjects.

b) Transmission. The process by which personal financial information is transferred within terminal equipment, information systems, or between information systems.

c) Storage. The process of storing personal financial information in terminal equipment and information systems.

d) Use. the process of displaying, sharing and transferring personal financial information, public disclosure, entrusted processing, and other operations.

e) Deletion. The process of making personal financial information unavailable for retrieval and access.

f) Destruction. The process of erasing personal financial information to make it unrecoverable.

5 Basic principles of safety

Financial industry institutions should follow the requirements of GB/T 35273-2017, with "consistent powers and responsibilities, clear purpose, choice and agreement, at least enough, Based on the principles of "openness, transparency, security, and subject participation", we design and implement a security protection strategy covering the entire life cycle of personal financial information.

6 Safety technical requirements

6.1 Life cycle technical requirements

6.1.1 Collection

The personal financial information collection plan should be determined according to the information category. The specific technical requirements are as follows.

a) Institutions without financial industry qualifications should not be entrusted or authorized to collect C3 and C2 category information.

b) The traceability of the source of collected information should be ensured.

c) Technical measures (such as pop-up windows, URL links to obvious locations, etc.) should be adopted to guide personal fin...

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 20 pages — is available in the English PDF.

Referenced standards

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