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GB/T 47294-2026Requirements for the service management of live streaming platforms (English PDF)

网络直播平台服务管理要求

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

February 27, 2026

Implementation date

June 1, 2026

Scope

GB/T 47294-2026 is the English-translated version of 网络直播平台服务管理要求.

GB/T 47294-2026 is the Chinese standard "Requirements for the service management of live streaming platforms".

Its scope clause reads: This document stipulates the basic requirements for the service management of online live streaming platforms, including service providers, live streaming accounts, live streaming content, profit-making activities, and complaints.

The regulations cover requirements for the management of live streaming services, including reporting mechanisms; service systems, personnel capabilities, and technical measures to ensure the smooth operation of live streaming services; and the protection of minors.

Require. This document applies to the service management of online live streaming platforms, and the management and evaluation of online live streaming should be carried out in accordance with this document. Its clauses include terms and definitions.

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Document preview — GB/T 47294-2026

National Standard of the People's Republic of China

ICS: 03.080.99
Classification: A 12

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

Preface
1.Scope
2 Normative References
3.Terms and Definitions
4.Basic Requirements
5.Live Streaming Service Management Requirements
5.1 Service Organization Management
5.2 Live Streaming Account Management
5.3 Live Streaming Content Management
5.4 Profit-making behavior management
5.5 Complaint and Reporting Management
6.Live Streaming Service Guarantee Requirements
6.1 Service System Guarantee
6.2 Personnel Capacity Assurance
6.3 Technical Measures to Ensure Safety
7 Requirements for the protection of minors
Appendix A (Informative) Service Qualifications and Filing Information of Entities Related to Online Live Streaming
Appendix B (Informative) Example 10 of the Online Live Streaming Review and Handling Process
Appendix D (Informative) Example 12 of Complaint and Reporting Management Process
Appendix E (Informative) Example 13 of Key Contents of the General Terms and Conditions of Service
Appendix F (Informative) Example 14 of Key Contents of the General Terms and Conditions of the Community Rules

1 Scope

This document stipulates the basic requirements for the service management of online live streaming platforms, including service providers, live streaming accounts, live streaming content, profit-making activities, and complaints.

Require.

This document applies to the service management of online live streaming platforms, and the management and evaluation of online live streaming should be carried out in accordance with this document.

2 Normative references

The contents of the following documents, through normative references within the text, constitute essential provisions of this document. Dated citations are not included.

For references to documents, only the version corresponding to that date applies to this document; for undated references, the latest version (including all amendments) applies.

This document.

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3 Terms and Definitions

The following terms and definitions apply to this document.

3.1 Live streaming

Activities that continuously release real-time information to the public via the internet in the form of video, audio, text, and images.

3.2

A legal entity that provides network live streaming (3.1) with lines, servers, systems, operation management and technical services.

3.3 Livestreamer

A natural person who provides services through online live streaming (3.1).

3.4 User account

An account registered on a live streaming platform (3.2).

3.5 Live streaming account

User accounts that have activated the online live streaming (3.1) service (3.4).

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 19 pages — is available in the English PDF.

Referenced standards

Normative references

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