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GB/T 46863-2025Evaluation principles for the compliant operation of online transaction platforms (English PDF)

网络交易平台合规经营评价通则

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

December 2, 2025

Implementation date

December 2, 2025

Scope

GB/T 46863-2025 is the English-translated version of 网络交易平台合规经营评价通则.

GB/T 46863-2025 is the Chinese standard "Evaluation principles for the compliant operation of online transaction platforms".

Its scope clause reads: This document establishes the basic principles and evaluation process for evaluating the compliance of online trading platforms, specifies the evaluation indicators and the application of results, and describes...

The evaluation method is described. This document applies to the compliance evaluation of online trading platform operators and their management of operators within the platform, including online trading platforms.

The evaluation includes Taiwan's regular self-assessment, compliance assessments organized by relevant regulatory authorities in accordance with the law, and compliance assessments conducted by third-party institutions. Its clauses include terms and definitions.

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Document preview — GB/T 46863-2025

National Standard of the People's Republic of China

ICS
03.080.01
Classification
A 16

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

Contents

  • Preface
  • Introduction
  • 1.Scope
  • 2 Normative References
  • 3.Terms and Definitions
  • 4.Basic Principles
  • 4.1 Fairness
  • 4.2 Reliability
  • 4.3 Reasonableness
  • 4.4 Security
  • 5.Evaluation Indicators
  • 5.1 Indicator Setting Requirements
  • 5.2 Indicator Content
  • 6.Evaluation Methods
  • 6.1 Evaluation Model
  • 6.2 Indicator Measurement Methods
  • 7 Evaluation Process
  • 7.1 Develop a plan
  • 7.2 Data Collection
  • 7.3 Data Processing
  • 7.4 Results
  • 8.Results Application
  • Appendix A (Informative) Evaluation Indicators for Compliance Operation of Online Trading Platforms
  • Appendix B (Informative) Hierarchical Summary Evaluation Method
  • References

1 Scope

This document establishes the basic principles and evaluation process for evaluating the compliance of online trading platforms, specifies the evaluation indicators and the application of results, and describes...

The evaluation method is described.

This document applies to the compliance evaluation of online trading platform operators and their management of operators within the platform, including online trading platforms.

The evaluation includes Taiwan's regular self-assessment, compliance assessments organized by relevant regulatory authorities in accordance with the law, and compliance assessments conducted by third-party institutions.

2 Normative references

The contents of the following documents, through normative references within the text, constitute essential provisions of this document. Dated citations are not included.

For references to documents, only the version corresponding to that date applies to this document; for undated references, the latest version (including all amendments) applies.

This document.

GB/T 35770-2022 Compliance Management System Requirements and Usage Guidelines

GB/T 36733-2018 General Rules for Service Quality Evaluation

3 Terms and Definitions

The terms and definitions defined in GB/T 35770-2022 and GB/T 36733-2018, as well as the following terms and definitions, apply to this document.

3.1 Online transactions

Business activities involving the sale of goods or provision of services through the internet or other information networks.

[Source. Article 2 of the Measures for the Supervision and Administration of Online Transactions]

3.2

In online transaction (3.1) activities, providing online business venues, transaction matching, information dissemination, and other services to both or more parties involved in the transaction, for the purpose of transaction...

Legal entities or non-legal entities that independently conduct online transactions with one or more parties.

Note 1.Online trading platforms include those in the form of web pages, mobile internet applications (including mini-programs and lightweight applications), audio and video live streaming, and other application software.

Presented.

Note 2.Online trading platform operators include those who provide online trading platform services such as online business venues, product browsing, order generation, and online payment to operators.

Providers of online services such as social networking and live streaming.

[Source. Article 7 of the Measures for the Supervision and Administration of Online Transactions]

3.3

Requirements that online trading platforms are required to comply with, and requirements that online trading platforms may choose to comply with voluntarily.

[Source. GB/T 35770-2022, 3.25, with modifications]

3.4 compliance

Fulfill all compliance obligations of the online trading platform (3.3).

......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 14 pages — is available in the English PDF.

Referenced standards

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