Partners save 15% on every standard

Valid

GB/T 45497-2025Motor vehicle product recall — Guidelines for manufacturers (English PDF)

汽车产品召回生产者指南

Open the GB/T 45497-2025 preview as PDF

Preview — first pages of GB/T 45497-2025 (full document: 20 pages)

This is a limited preview

Buy now to download the full PDF (20 pages)

Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

March 28, 2025

Implementation date

March 28, 2025

Scope

GB/T 45497-2025 is the English-translated version of 汽车产品召回生产者指南.

GB/T 45497-2025 is the Chinese national standard covering how a carmaker runs a recall — the principles and the basic process, the recall management system inside the company, the collection of field information and the identification of a suspected defect, the investigation and the recall decision, the repair parts or software update and the notice to owners, the management of the campaign and the evaluation of how many vehicles were actually reached, and the defect prevention that follows. First edition, in force from 28 March 2025. Issued on 28 March 2025, it has been in force since 28 March 2025.

Document preview — GB/T 45497-2025

National Standard of the People's Republic of China

ICS: 43.020
Classification: T 00

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

PrefaceIII
IntroductionIV
1 Scope1
2 Normative references1
3 Terms and Definitions1
4 Principle3
4.1 Basic Principles3
4.2 Working Mechanism3
4.3 Basic Process3
5 Automobile Product Recall Management System4
5.1 Overview4
5.2 System Construction5
6 Defect Analysis Evaluation and Recall Decision7
6.1 Information Collection and Analysis7
6.2 Identification of suspected defects7
6.3 Investigation, Analysis and Evaluation8
6.4 Recall Decision9
6.5 Decision-making processes affected by the investigation9
7 Recall Implementation Process1010
7.1 Preparation for recall of repair parts (software)10
7.2 Recall Plan Report10
7.3 Recall plan formulation10
7.4 Recall Information Notice11
7.5 Recall Implementation Process Management12
7.6 Recall Effect Evaluation12
7.7 Disposal of Defective Parts and Components13
8 Defect Prevention and Quality Improvement13
8.1 Defect Prevention13
8.2 Quality Improvement13
Reference14

Foreword

This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for standardization work Part 1: Structure and drafting rules for standardization documents" Drafting.

Please note that some of the contents of this document may involve patents. The issuing organization of this document does not assume the responsibility for identifying patents.

This document was proposed and coordinated by the National Technical Committee for Product Defects and Safety Management Standardization (SAC/TC463).

This document was drafted by: State Administration for Market Regulation Defective Product Recall Technology Center, South China University of Technology, Tsinghua University, Zhejiang Jilin University, Li Automobile Co., Ltd., Guangqi Honda Automobile Co., Ltd., Shanghai Jiading District International Automobile Quality Standardization Association, Shanghai Motor Vehicle Inspection and Certification Certification Technology Research Center Co., Ltd., Changan Ford Automobile Co., Ltd., Chongqing Changan Automobile Co., Ltd., Guangzhou Automobile Group Co., Ltd.

Ltd., SAIC General Motors Co., Ltd., China Automotive Engineering Research Institute Co., Ltd., Yutong Bus Co., Ltd., GAC Toyota Automobile Co., Ltd., Beijing Mercedes-Benz Sales and Service Co., Ltd., Zhejiang Zeekr Intelligent Technology Co., Ltd., BYD Auto Industry Co., Ltd.

Ltd., Contemporary Amperex Technology Co., Ltd., SAIC Volkswagen Automotive Co., Ltd., Great Wall Motor Co., Ltd., Guangzhou Xiaopeng China Automotive Technology Co., Ltd., SERES Automotive Co., Ltd., Beijing Ideal Auto Co., Ltd., and Beijing China Automotive Research Institute Technology Co., Ltd.

The main drafters of this document are: Li Yan, Wang Yan, Hu Wenhao, Xiao Lingyun, Dong Honglei, Kang Xiurui, Qu Xianguo, Chen Jiqing, He Xing, Liu Yahui, Fei Fan, Ren Yi, Xu Hua, Liang Hongyi, Li Wenzhao, Zhou Xiaohong, Lin Ye, Jiang Zhiwen, Wang Ping, Li Peng, Yan Xusheng, Xu Liangsong, Nie Qiang, Wang Peng, Ai Nengming, Yan Chongju, Chen Xianghui, Song Yange, Huang Rong, Zhang Chenggang, Shi Yan, Liu Wanli, Yang Youli, Zhang Dehu, Dong Guohua, Feng Chao, Fang Wentao, Xu Bin, Liang Xinmiao, Chen Yu, Jie Yaling, Chen Lihao, Cui Guanghua, Jin Ling.

Introduction

The "Automotive Product Recall Producer Guidelines" is an important part of China's defective automotive product recall management standards.

Defect analysis and evaluation and recall decision, producer recall implementation process, defect prevention and quality improvement. This document can be used as a guide for producers to carry out defect It is an important reference for the whole process management of automobile product recall.

A Producer's Guide to Automotive Product Recalls

1 Scope

This document establishes the principles for automobile product manufacturers to carry out recall-related work, and provides the automobile product recall management system, defect analysis Guidance for evaluation and recall decisions, recall implementation processes, defect prevention, and quality improvement.

This document is applicable to automobile product manufacturers, and can be used as a reference by related parts (software) manufacturers and operators.

2 Normative references

GB/T 34402

GB/T 39603

GB/T 39892

3 Terms and definitions

The following terms and definitions apply to this document.

3.1 Manufacturer

A legal person or other organization established in accordance with the law in China that produces automobile products and issues product certificates in its name, as well as a legal person or other organization established in China that produces automobile products and issues product certificates in its name, Enterprises that import automobile products for sale in China or institutions authorized by foreign enterprises in China.

3.2 [Source. GB/T 43387-2023, 4.2, modified]

Natural persons, legal persons and other organizations that produce or provide parts, components, software, systems and algorithms.

3.3 operator

Natural persons, legal persons and other organizations engaged in product production, operation or provision of services.

[Source. GB/T 43387-2023, 4.3]

3.4

The department or organization (may be dedicated or non-dedicated) established by the producer (3.1) to carry out recall work Note. The producer’s recall management organization should be composed of recall decision-makers, recall liaison personnel, recall implementation promotion personnel, etc.

3.5

The unit that undertakes specific technical work during the product recall process according to the requirements of the recall authority.

Note. In this document, technical institutions are referred to as such.

......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 20 pages — is available in the English PDF.

Referenced standards

Normative references

Editions of GB/T 45497

Edition	Title	Revision	Status
GB/T 45497-2025	Motor vehicle product recall - Guidelines for manufacturers	current edition	Current

This page sells the current edition, GB/T 45497-2025. Earlier editions are listed for reference only.

How to Buy GB/T 45497-2025

1Add to cart. Click the "Buy GB/T 45497-2025" button on this page. You can add more standards before checkout.
2Checkout. Enter your email and billing details. Payment is processed securely by Stripe (cards, Apple Pay, Google Pay supported).
3Instant delivery (0–9 sec). Delivery is automatic: within seconds of payment you'll receive an email with a secure download link. The link stays valid for 72 hours.
4Invoice included. A tax invoice is attached to the confirmation email. Need a custom invoice? Contact us.